Wedding Bookings terms and Conditions
Deposit
When a wedding date is booked we charge a deposit of 10% (minimum £50). This saves the date. If, for any reason you decide to cancel your wedding this deposit is non-refundable (see cancellations).
If you decide to postpone your wedding we will hold your deposit until your wedding goes ahead. The deposit is subtracted from your final wedding invoice. Payment of deposit is an acknowledgement of Terms and Conditions.
Quotation and Payment
No wedding or event is booked until the deposit has been paid. Quotes are valid for 30 days. Once the deposit has been paid then the prices and dates are secure unless stated otherwise.
A quotation for the cost of your wedding flowers will be sent to you after the initial consultation, this is a guide price as you may make changes closer to the wedding day in terms of type of arrangement and quantity.
You will receive a final invoice approximately one month before your wedding at which point the balance in full is required
Payment is accepted by card, cash or direct payment via internet banking.
Cancellations
Any cancellations made within 60 days of the booked event will incur a non-refundable deposit and an administration charge of £50 will be required
Any cancellation made within 30 days of the booked event will incur a non-refundable deposit and 50% of the final balance will be required.
Any cancellation made within 14 days of the booked event, the full balance will be retained.
Availability of Flowers
We do not guarantee specific stem types. We will work with your wish lists and if available we will include them however if not we will use the wish list blooms as inspiration for alternative blooms.
The options are that you can leave us to choose a mix of flowers, - or we will work to a colour and style palate, based on our discussions, emails and photos that you send in. Please note this never produces identical flowers or designs to the photos that you send in, these are used as inspiration.
Delivery
Any queries must be raised within 30 minutes of delivery by telephoning 01484 517812
Hire/use of vases, crates etc.
We charge a refundable deposit of £50 for this service. Containers must be returned to La Fleur Floristry Ltd within 3 days, - or as agreed.
Charges will be made upon return for any glassware returned cracked, chipped or broken. Replacement of goods is charged at the current purchase price, it is then the responsibility of the hirer to reclaim any of these costs from the venue if the venue was at fault.
Equipment hired (jugs, bottles, vases, plinths, candelabras, etc.) remain the property of La Fleur Floristry Ltd
Photographs
La Fleur Floristry Ltd reserves the right to take photographs of flowers and the setting prior to the wedding which may be used for promotional purposes.
Responsibility
La Fleur Floristry Ltd accepts no liability for injury, loss or damage to the hirer or any third party of any equipment hired for use at the event.
How to contact us:
Email: Lafleurfloristry@gmail.com or phone 01484 517812